Exemplary Review Sites
Various sites spend much time convincing people, organizations and businesses on the value of getting online reviews for their work. B2B companies, B2C companies are among the companies that offer customer reviews.
The list is led by Amazon customer reviews. This helps in eliminating misrepresentation reviews and fake ones. It is a two-end forum as firms are allowed to respond to reviews about their products. The first company to start such operations was the Amazon customer review internet site.
The feature was first used in 1995 and to date remains one of the essential resources for users. The information provided by the site shapes the buying decisions of most reviewers and consumers. As long as the products is available on Amazon, consumers will review it even if they bought it elsewhere.
There are two types of products not found on Amazon namely drug products and gasoline. Therefore, other interested buyers review the products on Amazon before making a decision on purchasing.
Good customer reviews and shiny gold stars are the difference to a consumer between what they want to buy and the other one. There are a five-star grading used by Amazon users. Subsequently, Amazon breaks down the ratings into percentages based on reviews given by consumers putting every star in mind. The website then has most helpful reviews followed by most recent customer reviews.
Second in rank is the Angie’s list The website is directed towards service businesses in the US. The services are available to those who pay for it only. To access the website, consumers must pay what the company asks for. There is a subscription fee for members. Customers have every reason to use the site due to the value they get in return.
The scale used by consumers is that running from A through to F. Most of them are well thought out reviews. The site has reviews written in respectable language even if they are negative criticisms. Furthermore, they are not anonymous. This helps in eliminating misrepresentation reviews and fake ones. It is a two-end forum as firms are allowed to respond to reviews about their products.
Choice is another good review site. This is an Australian site. It is member-funded website. It is different from other sites as it conducts independent tests on products and services and gives its reviews. Majorly, testing of services and products is done by the review site. The website also lists buying guides and develops product comparison. There is also room for members to offer their ratings.
Trustpilot is another site. The growth of the site has been on a trajectory path all through. The community in Denmark funds and drives the site. It has now expanded to 65 other countries outside Europe. Trustpilot is also in the US. Companies all over the world have a platform where they collect their reviews proactively.